I are actually touring with American Airlines for a few years now and am now quite stunned at a the latest incidence. I had just gotten back again from getaway to realize that my suitcase was missing. American Airlines advised me I used to be supposed to get it again the following day, but I only received it two days later on and located that my suitcase were ripped open up and ruined.
however ihave not been privileged to improve seats on British airways Section of my flight.My locator no. is AUOANL.My spouse is amazingly upset following staying loyal to American for more than twenty years.
I know how tough airline employees operate. I are a frequent flyer Considering that the The usa West days. I'm the main to provide the “position effectively accomplished†Coupon codes to attendants on flights, and, I take care of Every person with utmost regard.
No agent in sight. Flight 1583 delayed delayed and delayed without having information or updates supplied by gate agent. what a nightmare
I just desired to state that my knowledge using this type of flight and American Airways workforce was the worst I've ever had having an airline. The trip to LAX from TPA was Alright besides flight attendants don’t smile or act like they like their Work opportunities any more. The return flight was a nightmare. It started out whenever we been given an e mail the early morning of our flight stating that we needed to alter our seats which were Earlier picked. We did just that & checked in on the internet. When we acquired for the airport our boarding passes nevertheless had the outdated seats which we experienced to alter at the baggage check in counter (again workforce weren't pleasant in any respect).
AA shed my baggage in Miami by not having it with me on my flight to Talahassee, Fl and Once i lodged a criticism they gave me a file locator to check status. It took 3 days to acquire my luggage and I had to travel to Panama Town Aprt to obtain my baggage right after Tallahassee Aprt received it and despatched it to Atlanta then to Personal computer by Delta.
I desired to vent my disappointment Along with the baggage problem along with your airline. Everything else was excellent, but the way my baggage was handled would make me Believe 2 times before reserving with AA once again. I had been charged $25 Each individual way for just one bag, not remaining instructed my bag can be carried on for no cost. To add insult towards the $fifty charged, my bag was damaged on the skin upon currently being returned to me.
Even with what happened on this situation, we hope you might continue on to pick American Airlines for your travel demands. We will work flat out to ensure that you receive the service you anticipate and have earned.
I have been an AA client for over 25 years. Your service is now disappointing to convey the the very least. It's in all parts of service from sign in to , tavel to baggage dealing with.
I have tried using, with out success to reach your customer service redirected here Office. I misinterpret the flight time for your flight 3530 and want to change it. I tried calling in five minutes of reserving this flight but have experienced no response. I have not sent this information prior to
I had been overcharged for a 3rd piece of baggage on a world excursion USA to Uruguay. I've attempted utilizing the web site e-mail to try to secure a refund; no response.
The entire crew personnel was awesome , but this man went over and above the roles anticipations and really should be praised and recognized. I’m also satisfied we get yourself a snack once again.
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No gate manager on scene. However not telling the crowd with the gate a issue. When. I requested was instructed the flight had boarded but not taken off. But no explanation regarding why. It’s not a weather conditions point and the flight has been recreated.